Swissotel Wellness Resort Alatau Almaty, Almaty ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Tausamaly 50A, Almaty, Kazakhstan, A32BOF2

“Nestled in a beautiful park and surrounded by majestic mountains, this hotel offers a serene escape into nature.”view full review

Swissotel Wellness Resort Alatau Almaty features 5-star accommodations with a focus on well-being and relaxation. The hotel includes a fitness center, multiple dining options, and an indoor pool, catering to various needs.

Rooms & Amenities

Rooms at Swissotel Wellness Resort Alatau Almaty are air-conditioned and feature a desk, minibar, and flat-screen TV. Each room includes complimentary mineral water and a private bathroom with shower. Various views are available, including mountain views.

Dining Options

Guests can choose from three onsite dining options for various culinary experiences. An extensive buffet or continental breakfast is offered daily, and a bar is available for refreshments. An outdoor coffee shop provides additional options.

Leisure & Wellness

Leisure facilities include a sauna, hot tub, and Purovel Spa & Sport for massages and body treatments. The fitness center supports active travelers, and a range of wellness services is also available. Nearby parks enhance opportunities for outdoor relaxation.

Services & Local Area

This Almaty hotel provides a 24-hour front desk and free private parking. A roundtrip airport shuttle is available for guest convenience, with Almaty International Airport located 35 km away. Notable attractions include the Kasteev State Museum of Arts just 12 km from the property.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic King Room Mountain View

2 persons

36 m²

1 King-size bed

Mountain view

Shower

Balcony

room details

Classic King Room Panoramic Mountain View

2 persons

36 m²

1 King-size bed

Mountain view

Shower

Balcony

room details

Classic Twin Room Panoramic Mountain View

2 persons

36 m²

2 Single beds

Mountain view

Shower

Balcony

room details

Deluxe King Room Panoramic Mountain View

2 persons

50 m²

1 King-size bed

Mountain view

Shower

Balcony

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Almaty 4.3 km

Airports

Almaty International (ALA) 30.6 km

Train

Almaty 2 Train Station 13.5 km

Almaty 1 Train Station 19.6 km

Underground

Moscow 5.9 km

Sairan 7.0 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Experience

During my stay, I had the pleasure of enjoying the main restaurant's breakfast buffet, which offered a wide range of options to satisfy all tastes. It truly felt like one of the best breakfast experiences among several hotels I have visited. The quality of food was impressive, with a variety of salads, fruits, and beverages available. I also had a lovely dinner by the artificial lake which further enhanced my dining experience at the resort!

Benjamin. UK, Read full review on

Really good Spa Retreat

The spa facilities at Swissotel were fantastic! I indulged in their excellent massage services, and the Jacuzzi pools were some of the best I've ever experienced. It was a wonderful way to unwind after a long day, and I highly recommend it to anyone looking to recharge while on vacation.

Hannah. Canada, Read full review on

Comfortable Room with Stunning Views

I stayed in a Deluxe Twin Room with a panoramic mountain view, and it was simply stunning. The room was not only spacious but also well-furnished, making it a comfortable haven during my stay. The view from the balcony was amazing, and I found it very relaxing to enjoy my morning coffee while taking in the picturesque landscape.

J.. Australia, Read full review on

Well-Appointed Bathroom

The bathroom facilities in my room were well-appointed, featuring modern fixtures and ample space. The cleanliness and upkeep were evident, making my stay all the more comfortable. It was a joy to have such a nice bathroom to return to after a day filled with activities and exploring the beautiful surroundings of the resort.

Scott. USA, Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Water sports
Tennis court
Golf course
Yoga class
Sports trainer
Aerobics

Guest Parking

Electric kettle
Dryer

Services

Paid shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Baby pushchair
Children's buffet
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Seasonal outdoor pool
Indoor swimming pool
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage

Room features

Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Tausamaly 50A, Almaty, Kazakhstan, A32BOF2

Map view

Tausamaly 50A, Almaty, Kazakhstan, A32BOF2

City landmarks

Landmark

Monument to Zhambyl Zhabayev

2.3 km

Landmark

Monument Bust to Ivan Panfilov

2.3 km

Landmark

Alma-Ata Art-Center

3.1 km

Landmark

Almaty Mall

4.0 km

Landmark

Aksay Mosque

4.0 km

Landmark

Family Park Water Park

4.9 km

Landmark

Family Aquapark

4.5 km

Landmark

Palace of Lenin

4.4 km

Landmark

Art Gallery Grace Art

4.4 km

Landmark

Aquapark Hawaii

5.2 km

Race track

Family Park

4.9 km

Landmark

Go-Kart

4.9 km

Landmark

Froot.kz

4.9 km

Landmark

Christ the Savior Cathedral

5.7 km

Reviews and Ratings

Feedback from previous guests about their experience.

Arnold

United Kingdom, January 2025

7.4/10

My stay at the resort was largely enjoyable with several highlights. The rooms were clean and had a wonderful view from the balcony, and the service provided by the staff, especially Ms. Zarina and Kamila at reception, was exceptional. However, the dining experience could be improved as several bars were understocked, and some amenities, like the jacuzzi, were closed for maintenance during my visit. Overall, it's a nice place but needs some enhancements.

Rooms

8.0

The rooms were on the smaller side but nice overall, with a wonderful shower room and a great view from the balcony.

Service

9.0

The service was top-notch, with polite and professional staff who went out of their way to assist, especially Kamila at the reception.

Location

7.0

The hotel is nicely situated next to a lake, which offers great walking and jogging paths. However, one of the best jacuzzis was closed for maintenance.

Dining

6.0

Dining was decent with a buffet that had a variety of choices, but some bars were noticeably understocked with basic drinks.

Facilities

7.0

The facilities were good with plenty of amenities, though the maintenance on some areas, like the jacuzzi, was disappointing.

Joseph

United Kingdom, January 2025

8.4/10

I had a wonderful stay at this resort spa. The rooms were clean and well-kept, and I especially appreciated how accommodating the staff was in fulfilling my requests. The serene location by the lake added to the relaxing vibe, but there were a few hiccups with the dining options. Overall, it offers great value for a peaceful getaway, although I wish the room service had more variety.

Rooms

8.0

The rooms were clean and cozy, with modern decor, though they were on the smaller side.

Service

9.0

The staff was exceptionally polite and helpful, especially the reception manager who went above and beyond to assist us.

Location

10.0

Nestled next to a beautiful lake, the location is truly picturesque and perfect for nature lovers.

Dining

7.0

Dining was generally good, but I found some bars were a bit understocked with basic drinks, which was a bummer.

Facilities

8.0

The facilities were nice, including a lovely pool area that was well-maintained, perfect for relaxing.

Dennis

United Kingdom, November 2024

7.6/10

I had a lovely stay at this resort spa, but there were a few hiccups. The rooms were really comfortable and well-maintained, and the pools were fantastic. Unfortunately, the welcome drink was a miss, and some services were a bit slow during peak times. Overall, I think it offers good value for money considering the amenities.

Rooms

8.0

The rooms were not ready at check-in time as expected for a five-star hotel, but once settled, they were quite comfortable.

Service

7.0

I appreciated the help and support from the staff throughout our stay, despite them being busy at times.

Location

7.0

The location is really nice, with easy access to various amenities, though it felt a bit far off from some attractions.

Dining

7.0

The dining was decent with a buffet that had plenty of options, although I noticed that some of the bars were understocked with basic drinks.

Facilities

9.0

The facilities, especially the pools and shared jacuzzi areas, were enjoyable and well-maintained.

Theodore

United Kingdom, October 2024

7.8/10

I had a really nice experience at the resort spa. The rooms were spacious with great views from the balcony, and the spa area was perfect for relaxation. However, I found some of the service to be a bit lacking at times, and the dining options could use a bit more variety. Overall, it was a solid value for the price.

Rooms

9.0

The rooms were spacious and offered fantastic views from the balcony, making my stay even more enjoyable.

Service

7.0

The service was polite and professional, especially from the reception manager Kamila, who went out of her way to help us with special requests.

Location

8.0

The location was quite nice overall, although it was a bit far off from some attractions which might require a drive.

Dining

6.0

The dining options were decent, but I did notice that some bars were understocked with basic drinks, which was a bit frustrating.

Facilities

9.0

The spa facilities were great and added a luxurious touch to my stay.

David

United Kingdom, September 2024

7.2/10

I had a pleasant stay at the resort, enjoying the serene atmosphere and the various amenities available. The room was spacious and clean, which was a huge plus. However, I was a bit disappointed that some of the services I wanted weren't available as it wasn't peak season yet. Overall, it was a good experience but there were a couple of aspects that could be improved.

Rooms

7.0

The room was spacious and clean, but it wasn't ready when I arrived, which was a bit frustrating.

Service

6.0

The service was generally good but not ideal; some requests couldn't be fulfilled due to the season.

Location

8.0

The location was nice, though a bit far from some attractions. It was perfect for walking and jogging, which I really enjoyed.

Dining

7.0

Dining was decent with a good variety, yet some bars were understocked with basic drinks.