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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Tausamaly 50A, Almaty, Kazakhstan, A32BOF2

Swissotel Wellness Resort Alatau Almaty features air-conditioned accommodations with a restaurant, fitness center, and on-site spa. This 5-star Almaty hotel offers free private parking and an indoor pool, catering to both leisure and business guests.

Rooms & Amenities

Rooms at Swissôtel Wellness Resort Alatau Almaty include premium bedding, pillow menus, and amenities such as a flat-screen TV, minibar, and safety deposit box. All 222 rooms feature a private bathroom with a shower, while select rooms offer balconies with mountain views.

Dining Options

The hotel houses three on-site restaurants offering continental and buffet breakfast options. Guests can enjoy meals in a shared lounge or order room service for added convenience.

Leisure & Wellness

For leisure, Swissotel offers a swimming pool, sauna, and hot tub, along with opportunities for tennis and basketball. Guests can also indulge in treatments at the Purovel Spa & Sport, featuring a full menu of services.

Services & Connectivity

Swissotel Wellness Resort Alatau Almaty provides a 24-hour front desk and a business center for corporate needs. The hotel offers a shuttle service and free Wi-Fi with speeds of 25+ Mbps, enhancing connectivity for guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Twin Room
Max:
2 persons
390 sq. feet 
Bed options:
2 Single beds
Mountain view
Shower
Balcony
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Classic King Room
Max:
2 persons
390 sq. feet 
Bed options:
1 King Size Bed
Mountain view
Shower
Balcony
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Classic King Room
Max:
2 persons
390 sq. feet 
Bed options:
1 King Size Bed
Mountain view
Shower
Balcony
Check Prices
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center
Almaty 2.7 mi
Airports
Almaty International (ALA) 19.0 mi
Train
Almaty 2 Train Station 8.4 mi
Almaty 1 Train Station 12.2 mi
Metro stations
Moscow 3.7 mi
Sairan 4.4 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Water sports
  • Tennis court
  • Golf course
  • Yoga class
  • Sports trainer
  • Aerobics

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Baby stroller
  • Children's buffet
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Treatment room
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Tausamaly 50A, Almaty, Kazakhstan, A32BOF2
Map view
Tausamaly 50A, Almaty, Kazakhstan, A32BOF2

Reviews and Ratings <br />

Feedback from previous guests about their experience.
76%
loved the resort and would return for another relaxing stay
7.6/10
Very good
Rooms
8.0
Location
8.0
Service
7.6
Dining
6.6
Guest reviews
7.6/10
based on 5 reviews
9.0
9.0/10 based on 2157 reviews
Arnold
United Kingdom, January  2025
7.4/10

My stay at the resort was largely enjoyable with several highlights. The rooms were clean and had a wonderful view from the balcony, and the service provided by the staff, especially Ms. Zarina and Kamila at reception, was exceptional. However, the dining experience could be improved as several bars were understocked, and some amenities, like the jacuzzi, were closed for maintenance during my visit. Overall, it's a nice place but needs some enhancements.

Rooms
8.0
The rooms were on the smaller side but nice overall, with a wonderful shower room and a great view from the balcony.
Service
9.0
The service was top-notch, with polite and professional staff who went out of their way to assist, especially Kamila at the reception.
Location
7.0
The hotel is nicely situated next to a lake, which offers great walking and jogging paths. However, one of the best jacuzzis was closed for maintenance.
Dining
6.0
Dining was decent with a buffet that had a variety of choices, but some bars were noticeably understocked with basic drinks.
Facilities
7.0
The facilities were good with plenty of amenities, though the maintenance on some areas, like the jacuzzi, was disappointing.
Joseph
United Kingdom, January  2025
8.4/10

I had a wonderful stay at this resort spa. The rooms were clean and well-kept, and I especially appreciated how accommodating the staff was in fulfilling my requests. The serene location by the lake added to the relaxing vibe, but there were a few hiccups with the dining options. Overall, it offers great value for a peaceful getaway, although I wish the room service had more variety.

Rooms
8.0
The rooms were clean and cozy, with modern decor, though they were on the smaller side.
Service
9.0
The staff was exceptionally polite and helpful, especially the reception manager who went above and beyond to assist us.
Location
10.0
Nestled next to a beautiful lake, the location is truly picturesque and perfect for nature lovers.
Dining
7.0
Dining was generally good, but I found some bars were a bit understocked with basic drinks, which was a bummer.
Facilities
8.0
The facilities were nice, including a lovely pool area that was well-maintained, perfect for relaxing.
Dennis
United Kingdom, November  2024
7.6/10

I had a lovely stay at this resort spa, but there were a few hiccups. The rooms were really comfortable and well-maintained, and the pools were fantastic. Unfortunately, the welcome drink was a miss, and some services were a bit slow during peak times. Overall, I think it offers good value for money considering the amenities.

Rooms
8.0
The rooms were not ready at check-in time as expected for a five-star hotel, but once settled, they were quite comfortable.
Service
7.0
I appreciated the help and support from the staff throughout our stay, despite them being busy at times.
Location
7.0
The location is really nice, with easy access to various amenities, though it felt a bit far off from some attractions.
Dining
7.0
The dining was decent with a buffet that had plenty of options, although I noticed that some of the bars were understocked with basic drinks.
Facilities
9.0
The facilities, especially the pools and shared jacuzzi areas, were enjoyable and well-maintained.
Theodore
United Kingdom, October  2024
7.8/10

I had a really nice experience at the resort spa. The rooms were spacious with great views from the balcony, and the spa area was perfect for relaxation. However, I found some of the service to be a bit lacking at times, and the dining options could use a bit more variety. Overall, it was a solid value for the price.

Rooms
9.0
The rooms were spacious and offered fantastic views from the balcony, making my stay even more enjoyable.
Service
7.0
The service was polite and professional, especially from the reception manager Kamila, who went out of her way to help us with special requests.
Location
8.0
The location was quite nice overall, although it was a bit far off from some attractions which might require a drive.
Dining
6.0
The dining options were decent, but I did notice that some bars were understocked with basic drinks, which was a bit frustrating.
Facilities
9.0
The spa facilities were great and added a luxurious touch to my stay.
David
United Kingdom, September  2024
7.2/10

I had a pleasant stay at the resort, enjoying the serene atmosphere and the various amenities available. The room was spacious and clean, which was a huge plus. However, I was a bit disappointed that some of the services I wanted weren't available as it wasn't peak season yet. Overall, it was a good experience but there were a couple of aspects that could be improved.

Rooms
7.0
The room was spacious and clean, but it wasn't ready when I arrived, which was a bit frustrating.
Service
6.0
The service was generally good but not ideal; some requests couldn't be fulfilled due to the season.
Location
8.0
The location was nice, though a bit far from some attractions. It was perfect for walking and jogging, which I really enjoyed.
Dining
7.0
Dining was decent with a good variety, yet some bars were understocked with basic drinks.
Facilities
8.0
The facilities were nice, especially the jacuzzi area, which I enjoyed a lot. However, I noticed some might need a bit more attention.
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Rooms and Guests2 Guests, 1 Room